Legal terms for wallets and account access
Our Legal terms describe who may open an account, how we confirm account details, and what records are connected to wallet activity. Access is available where local law permits, and eligibility depends on local law in your location; you should check your own position before continuing.
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When you choose DANA, OVO, GoPay or QRIS, the relevant wallet reference may be stored with the account event so we can match a status request to the correct account. Bank transfer and virtual account references follow the same policy approach. We may ask for a
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clear account step, such as confirming your phone number, before discussing private records. These terms also explain how policy changes are shown, how requests are handled, and which contact route to use when you need clarification about account access or stored payment details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.